Unfortunately, my card showed a balance of S$2.10.
I explained my predicament to an Immigration and Checkpoints Authority officer, who advised me to go to Block B to see the officials there.
At the payment counter, I was charged a total of S$12.70, which included a S$10 administrative fee.
The ICA should consider installing top-up machines for CashCards for motorists passing through the Checkpoint.
It was painful to pay the extra S$10 due to a minor oversight.
On the Malaysian side, if my Touch ‘n Go card happens to be short on cash, I could top up the card at five counters after clearing immigration.
This letter was written by Heng Cho Choon.
Send us your letters at firstname.lastname@example.org