Angry customers affected by the Marina Bay Sands data hack have condemned the integrated resort for the 3-week delay before they were informed.
Data of 665,000 customers, include their names, email addresses, mobile numbers, countries of residence, was stolen by hackers.
The affected customers were part of MBS’ Sand LifeStyle reward programme.
MBS says that it “does not believe membership data from our casino rewards programme, Sands Rewards Club, was affected”.
MBS says that it has reported the matter to the relevant authorities in Singapore.
Chief Operating Officer Paul Town said:
“Based on our investigation, we do not have evidence to date that the unauthorised third party has misused the data to cause harm to customers.”
“After learning of the issue, we quickly launched an investigation, have been working with a leading external cybersecurity firm, and have taken action to further strengthen our systems and protect data.”
MBS has apologised to affected customers for the inconvenience caused to them.