SNEC Promises “Reduced Charges” following Public Uproar over S$4.50 MediShield Life Claim

The Singapore National Eye Centre (SNEC) says it has reviewed and made adjustments to its charges to “to better align a wider range of procedures with Medisave and MediShield claim limits

SNEC said that following the revision, patients requiring complex operations of higher surgical table codes will see “reduced charges”.

SNEC will introduce the fee revisions from March 1.

This comes after the incident where 82-year-old SNEC patient Seow Ban Yam was only allowed to claim S$4.50 from his MediShield Life insurance following treatment.

The surgery to unblock his tear ducts cost S$4477 after government subsidy, and S$3005 was claimable.

Being over 80 years old, he had to pay a S$3000 deductible, leaving $5 which he could claim.

MediShield Life paid him 90 percent of the claimable amount – S$4.50.

The incident sparked public uproar.

Questions were raised as to whether the SNEC should be allowed to charge more than other public hospitals, and whether it is overcharging for medical procedures.

MediShield Life claim limits were also called into question, and whether these claim limits were realistic given the rising cost of healthcare in Singapore.

The Health Ministry has revealed that MediShield Life claim limits have fallen short of initial targets, and it is currently reviewing the claim limits.



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