Headlines “Fake” Singtel Bills are Really Final Bills of Terminated Customer Accounts “We are currently in the process of moving all customer accounts to a new billing system and these bills are determined to be the... Redwire SingaporeMay 24, 2018
Headlines Beware: Scam Singtel Billing Letter Making the Rounds A scam Singtel billing letter is making the rounds. Clarence Tan was one of those who received such a letter. Enclosed in it was... Redwire SingaporeMay 23, 2018
Headlines Starhub Customer who Bought SmartSupport Accuses Telco of Refusing to Compensate Her for Lost iPhone A young lady who subscribed to Starhub’s SmartSupport service, which offers to replace your phone for a replacement fee if it goes missing, has... Redwire SingaporeDecember 11, 2017
Headlines Handphone Bill Jump from S$9 to S$70: Poor Retiree Uncle Kena Conned by Unethical Salesman Mr Tay is 59-years-old and uses a lao kok (super old) Nokia handphone. Hell, it’s not even a smartphone. Yet in just one conversation... Redwire SingaporeMay 16, 2016
Cow Beh Cow Bu MyRepublic Entry Exposes the Complacency and Inefficiency of Lumbering Telcos ELSON: Slashing prices is the most inefficient method a business can adopt to stay viable, unless you’re clearing old stock to introduce new and... Redwire SingaporeMarch 10, 2016
Headlines Names, Addresses and More: The Extent of SingTel’s Personal Data Leak following “Software Glitch” Names, addresses phone numbers, and more – enough to make a stalker salivate. Singtel customers have complained that they could see personal data of... Redwire SingaporeMarch 1, 2016
Headlines “My M1 Nightmare”: Former M1 Model Lashes Out at M1 for “Unfair” Internet Setup Charges Help A former M1 model has accused M1 and its contractor of trying to wrangle S$220 off her for fees associated with the installation... Redwire SingaporeAugust 6, 2015
Headlines M1: Smallest Telco of All Comes Out Tops for Internet Connectivity It’s the smallest telco in Singapore. But for 4G connectivity and time needed for users to establish a mobile data connection, M1 trumps Singtel... Benita AwJune 3, 2015
Cow Beh Cow Bu Why Telcos’ “Network Congestion” Excuse is Pure Rubbish, Plain and Simple I have on my cell phone a “plan” that gives me 50G of mobile data. When I first got the data plan back in... Redwire SingaporeApril 30, 2015
Headlines OMG, SMRT in Bid to Become Singapore’s Next Telco Soon, the mobile phones you’re using to browse internet websites while riding on the train might be driven by SMRT too. The transport operator... Benita AwApril 16, 2015
Headlines Beware! Disabled Your Data Roaming in JB? Singtel Can Still Whack You with Data Charges! I would like to warn everybody, whenever you cross the Singapore border, remember that you may incur a data roaming charge, even if you... Dear RedwireJanuary 12, 2015
Singapore in Brief Telcos Top Bad Service List in Singapore Telcos have been the biggest cuplrits in offering bad customer service. (Ed: that means YOU Starhub, Singtel and M1) This was revealed in a... CowBoyJohnnyJuly 7, 2014